Welcome to Alastair Ross Medical Practice
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
CHANGE OF MORNING OPEN “WALK-IN” SESSION TO APPOINTMENT ONLY SESSION
PLEASE NOTE: FROM 3RD OCTOBER 2016, THE MORNING OPEN SESSIONS WILL BECOME APPOINTMENT ONLY SESSIONS BOOKABLE ON THE DAY, i.e. APPOINTMENTS WILL NOT BE PRE-BOOKABLE.
THE SESSIONS WILL RUN FROM 8.30am TO 11.00am. THERE WILL USUALLY BE THREE DOCTORS (FOUR MORNINGS) AND THE NURSE PRACTITIONER (TWO MORNINGS) ON DUTY. WEDNESDAY MORNINGS WILL REMAIN AN EMERGENCY ONLY SESSION (BY APPOINTMENT ONLY) WITH ONE DOCTOR AND THE NURSE PRACTITIONER.
PATIENTS WILL BE ABLE TO MAKE APPOINTMENTS BY BOOKING ONLINE, IN PERSON OR BY PHONING THE SURGERY FROM 8.00am ON THE DAY.
THE DOCTORS HAVE HAD TO MAKE THIS DECISION DUE TO CONTINUING HIGH DEMAND FOR APPOINTMENTS FOR THE OPEN SESSIONS WHICH HAS PUT UNACCEPTABLE PRESSURE ON THE DOCTORS AND LONG DELAYS FOR PATIENTS.
WE APOLOGISE TO THOSE PATIENTS WHO HAVE, OVER THE YEARS, VALUED THE OPEN SESSIONS BUT WE WOULD LIKE TO ASSURE YOU THAT WE WILL BE MONITORING THE SESSIONS CLOSELY TO ENSURE A SMOOTH TRANSITION.
REGISTER TO BOOK APPOINTMENTS ONLINE
PLEASE NOTE: YOU CAN REGISTER TO BOOK APPOINTMENTS ONLINE BY SIMPLY GOING TO WWW.PATIENT-SERVICES.CO.UK AND FOLLOWING THE SIMPLE STEP BY STEP INSTRUCTIONS.
** N.B. THIS IS AN APPOINTMENT ONLY BOOKING FACILITY,
IF YOU WOULD LIKE TO ORDER YOUR PRESCRIPTIONS OR SEE YOUR MEDICAL RECORDS, YOU WILL NEED TO BRING TWO FORMS OF ID TO THE SURGERY AND YOUR ACCESS WILL BE UPGRADED.
The new General Data Protection Regulations (GDPR) come into force on 25th May 2018. This replaces the Data Protection act 1998.
The privacy notice below explains what happens to any personal data that you give to us, or any that we may collect from or about you.
(please click on the link below)
All patients now have a named allocated GP. Please contact the surgery to find out who yours is or to change to another GP within the practice. Dont forget, you can still see ANY of the partners as you wish.
Friends and Family Test - monthly results
Friends and Family Test May 2018
Please see link below to our latest statement
Infection Control Annual statement
We had an inspection visit from the CQC on 21st April 2016 and we are very pleased to announce that we received a rating of 'GOOD'
You can visit the CQC website to see the full report here: CQC inspection report
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
There is full disabled access, audio loop system, lifts, disabled toilet facilities and baby feeding rooms. The car park has a range of disabled and parent & child spaces.
(Site updated 05/06/2018)